Privacy policy

Hotel Caribe

Privacy policy

According to the current legislation on General Data Protection Regulation (GDPR), we inform you that the personal data you provide by filling in the electronic registration in this page will be collected in files whose responsible is:

Botafoch S.L.

By virtue of the provisions of said legislation, the holder of personal data may exercise his rights of access, rectification, delete, opposition, treatment limitation, data portability and not being subject of automatized individual decisions, including the preparation of profiles, writing to:

Botafoch S.L.

or by email to the email address of indicating in the subject the title 'General Data Protection Regulation'.
The fact of not registering the personal data required in the form as mandatory, could cause that we cannot proceed with your request.

The accommodation Hotel Caribe uses Neobookings booking software as the responsible of the processing and storage of your personal data and reservations in its servers whose responsible is:

NEOBOOKINGS, S.L.
C/ Menéndez Pidal, 14
07820 Sant Antoni de Portmany (Ibiza)
NIF: B-57298010

You can request information about your data by emailing at datos@neobookings.com. To delete or modify your data you should contact .

Furthermore, accepting this legal warning, you are recognizing that the information and personal data collected are accurate and truthful.
The collection of your personal data is done with the purpose of making reservations in our business, offer you the accommodation services and giving you other products and services advertisements, warning and offers and information of general interest.

We also inform you that our server will send to your computer a file ('cookie'), which will give us information about the chosen language and other navigation options of the pages you visit through this website. However, you have the possibility to configure your computer in a way that rejects the installation of these 'cookies'.

Botafoch S.L. and Neobookings, S.L. make a commitment to treat your personal data in an absolutely confidential way and to use them only for the purposes indicated.

We inform you that Botafoch S.L. and Neobookings, S.L. has adopted the legally required security measures in its facilities, systems and files required by the legislation on data protection. Furthermore, the person in charge of the file guarantees the confidentiality of the personal data, although personal data and any other information that is in their power or accessible through their systems could be shared to the competent public authorities in case it is required in accordance with the applicable legal provisions.

The owner of the data responds, in any case, the veracity, accuracy, validity, authenticity and relevance of the personal data provided.

Legal Information

According to the provisions of article 10 of Law 34/2002, on the Information Society and Electronic Commerce Services, all our clients, users and visitors are informed about the legal information related to the company that owns the web located at the Internet address:

http://www.hotelcaribeibiza.com

BOOKING GENERAL TERMS AND CONDITIONS: Making a booking through the webpage www.hotelcaribe.com implies the express acceptance by the client of all and every general condition considered an integral part of the reservation, which is governed by the applicable specific legislation.

BOOKINGS AND REFUNDS: At the time of the reservation, we will require the deposit indicated in the payment page, which can be paid via a secure card payment or bank transfer. The reservation will not be confirmed until the deposit has been received. The remaining amount must be paid at the beginning of the provision of the service. Failure to do so will result in the cancellation of the reservation, as stated under the conditions of the Cancellation section. The client shall receive the details of their reservation by email, together with a booking reference number, all related information, the terms and conditions and refund policy. The transaction will be carried out in EUROS notwithstanding the origin of the client or the accommodation selected.

THE RESERVATION INCLUDES: all services detailed under the conditions stipulated by the tourist establishment selected when making a booking, including value-added tax.

CLIENT RESPONSIBILITIES: It is the client's sole and exclusive responsibility to provide exact details at the time of booking. Incorrect details could result in the cancellation of the booking. The security of your credit card payment is of our greatest concern. Hotelcaribeibiza.com uses the most sophisticated online transaction system: virtual VPOS (Virtual Point of Sale terminal). All communications, accommodation bookings and payment transactions are carried out in the safest way available. Your reservation will receive the highest protection possible. Only your bank will receive your card details. 

You will be able to store and print your booking details as well as the general terms and conditions.

PAYMENT. You will be required to make the payment of the balance on your arrival to the hotel or apartment. Via internet. Minimum deposit equivalent to one night. This payment is processed using the most sophisticated online transaction system available: Virtual Point of Sale terminal. The system will send a voucher to your email address containing your booking details, amount of deposit paid and balance to be paid on your arrival to your accommodation. The minimum deposit equivalent to the price of the 1st night is applicable all year round.

CARD PAYMENTS. Depending on the country, it may take up to 5 days for the payment to appear in your card. The transaction will be processed in EUROS, regardless of the origin of the client or the selected accommodation. Check-in: rooms or apartments will be available after 12.00 pm on the date of your arrival, according to international convention. Some hotels and apartments have a check-out time of 12.00 pm, in which case the room will need to be cleaned and will not available until 2.00 pm. You must take this into account if you are expecting to arrive before noon. Your reservation includes all services according to the booking conditions stipulated by the individual tourist establishment at the point of booking. Value-added taxes are included. Check-out: you will need to leave your room at noon on the day of departure. This is particularly important if you are returning on a night flight and you have no plans to leave your hotel/apartment until late afternoon or even after midnight. If you come in the early hours of the morning and occupy your room immediately, this will count as your first night. On your departure, you may need to wait for a long time between leaving the hotel and going to the airport. Please check with Reception about the possibility of a late check-out (additional charges apply).